EXCHANGE & RETURNS
Returning an item couldn’t be easier. We hope you are delighted with your order, but if you are not perfectly satisfied you may return your items within 14 days. Perfumes can not be the subject of a refund or an exchange. Please note, returns must be requested within 7 days of receiving your order by signing in into your ACCOUNT or by email at email@example.com. You will then have a further 7 days to return unsuitable items. To exchange an item, sign into your account, create an exchange and simply specify the new size you require by following the instructions above. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately. Shipping is complimentary on all exchanges, although customers outside the EU are responsible for taxes and duties.
GIFT RETURNSIf you have received an item as a gift, you may exchange it for a store credit to your ANIL ARJANDAS account (you will need to register your details). The amount is automatically deducted from your next purchase and will be valid for one year. Please be aware that you may need to pay any cost difference, additional shipping, taxes and import duties.
All successfully returned items will be credited to the original payment method or, if selected, ANILARJANDAS.COM credit on the account used to originally purchase the items. The original shipping charges will not be refunded. Once your item is received, please allow 5 business days for processing and review. Once approved, you will receive an email confirmation. The refund will be validated after receipt and verification of the jewel. Your refund will then take place within 2 to 3 days. Any damaged jewel can not be the subject of a refund. To recall any personalized, limited edition item and perfumes can not be the subject of a refund or an exchange.
RETURNS POLICYPlease read our return policy carefully to ensure you can proceed with your request as quick as possible.
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